Privacy Policy

1. Introduction

At Beauty and Fragrance Hub, we prioritize your privacy. This policy outlines how we collect, use, and protect your personal information when you interact with our website and services. We comply with data protection regulations like GDPR and CCPA.

2. Data We Collect

We collect the following information to process your orders and enhance your experience:

  • Personal Identifiers: Name, email address, phone number, and shipping address.
  • Payment Information: Credit card details, billing address (encrypted).
  • Technical Data: IP address, browser type, and browsing patterns through cookies.
  • Interaction Data: Customer support inquiries, feedback, or product reviews.

This data is collected when you:

  • Place an order on our website.
  • Subscribe to our newsletter or create an account.
  • Contact us for customer support.

3. How We Use Your Data

We use your personal data for the following purposes:

  • Order Processing: To fulfill and deliver your purchases.
  • Customer Service: To respond to inquiries or provide support.
  • Marketing: If consented, to send promotional offers via email. You can unsubscribe at any time.
  • Improvement of Services: Analyzing website activity for a better user experience.

4. Legal Basis for Processing Data

We process your data under the following lawful bases:

  • Performance of a Contract: To complete your transactions and deliver products.
  • Legitimate Interest: For fraud prevention, improving services, or responding to customer inquiries.
  • Consent: For marketing purposes.

5. Sharing Your Information

We may share your data with:

  • Service Providers: Such as shipping carriers or payment processors to fulfill orders.
  • Legal Obligations: When required by law, such as for fraud prevention. We do not sell or rent your personal data to third parties.

6. Data Security

We implement robust security measures to protect your data, including:

  • Encryption of sensitive data such as payment information.
  • Regular monitoring and updating of our security practices. However, no method of online transmission is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. For example:

  • Transactional Data: Retained for tax and audit purposes.
  • Marketing Data: Retained until you unsubscribe.

8. Your Rights (GDPR & CCPA)

You have the right to:

  • Access Your Data: Request a copy of the personal information we hold.
  • Correct Your Data: Update inaccurate or incomplete information.
  • Delete Your Data: Request the deletion of your personal information (exceptions apply).
  • Opt-Out of Sale: Under CCPA, if you reside in California, you have the right to opt out of the sale of your personal information, though we don’t sell data.

To exercise your rights, contact us at:
Email: privacy@beautyandfragrancehub.com

9. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Improve website functionality.
  • Personalize your experience. You can manage your cookie preferences in your browser settings.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

11. International Data Transfers

If you are an EU customer, your data may be transferred outside of the EU to ensure order fulfillment. We ensure that appropriate safeguards are in place, such as Standard Contractual Clauses.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us:
Email: privacy@beautyandfragrancehub.com